Shipping Policy – Dua Ethnic Wear

At Dua Ethnic Wear, we ensure that your order reaches you safely and on time. We take great care in packing and shipping every product to deliver a delightful shopping experience.

Processing & Delivery Time

• All orders are processed within 24 hours of confirmation.

• Once your order is processed, it will be delivered within 3–4 working days across most parts of India.

• Deliveries to remote locations may take a little longer depending on courier service availability.

Shipping Charges

• We offer Free Shipping on all prepaid orders above ₹999.

• For orders below ₹999, a nominal shipping fee of ₹70 will be charged at checkout.

• Cash on Delivery (COD) may include an additional handling charge as applicable.

Order Tracking

• Once your order is dispatched, you will receive an email and SMS with the tracking ID and courier details.

• You can easily track your shipment through the link provided or by visiting our “Track Order” page.

Packaging & Safety

• Each order is carefully packed to ensure it reaches you in perfect condition.

• We partner only with trusted courier services to ensure timely and secure delivery.

Delays

In rare cases, delivery may be delayed due to unforeseen circumstances such as weather, strikes, or courier issues. In such cases, our team will keep you updated via email or phone.

Customer Support

If you have any questions about your order or delivery, please contact us at:
📧 Email: she681110@gmail.com
📞 Phone: +91-9717337706
📍 Address: A-88, First Floor, Hari Nagar, New Delhi – 110064